Sale Terms and Conditions

Hello, I'm Colleen Herbert, and I'm thrilled to share my artwork with you. I hope that the artwork you choose to purchase will add a wow factor to your outdoor area. What I do is just a little unique – so I know you will enjoy!

Currently, I'm residing in the beautiful South Gippsland region, but my future holds travel across this beautiful country. Whether you'd like to follow my journey on social media or contact me for a workshop, painting, or mural, don't hesitate to reach out.

Below, you'll find information about the terms and conditions of sales through my online store.

Acknowledgment of Artists

I kindly ask you to recognize that I, as the artist, hold the copyright for all the art I create. I appreciate your respect for my ownership of these creations.

Availability of Items

All art listed for sale is subject to availability. In the unlikely event that your chosen purchase becomes unavailable before dispatch, I will reach out to discuss alternatives, including a refund.

Sizing and Product Descriptions

The provided sizing and dimensions serve as a guide. Please note that the colours of the artworks as shown on the website may vary slightly in real life and across different electronic devices. If you require additional information about an item not included in the product description on our website, please don't hesitate to contact me. I'm always eager to chat about our art!

Orders

  • To facilitate smooth transactions, please provide your personal information, including your address, email, and phone number, at the time of purchase. This information enables me to reach you in case of any issues.

  • I will not amend or cancel orders once they have been dispatched.

  • Please note that I am not a photocopier, and all my corrugated iron work is hand-painted so there will be slight alterations of a colour or a mark to what is on my website. If you are concerned please chat to me and I will send you a photo of the work before it is posted so that you can be reassured of what you are receiving.

Refunds

Under Australian Consumer Law, I am not required to provide a refund if you change your mind or are not satisfied with the art upon its arrival. However, if your art arrives damaged or broken, please contact me. You will be responsible for shipping the art back to me.

Pricing

All prices are listed in Australian dollars. Prices may change without notice, but you will only be charged the advertised price at the time you place your order.

GST is not applicable on orders delivered to overseas addresses. If you've specified an overseas address in your order, the GST amount will be removed at the checkout stage. For international customers, please be aware that you may need to pay local duties or taxes, such as customs or import taxes, according to your country's regulations.

Care Instructions

The lifespan of the paintings depends on where they are displayed (ie. outside, full or partial direct sunlight, coastal areas). In my own yard, these pieces find their place in different settings. Annual maintenance, including rinsing and the application of protective coatings, is recommended, especially if the artwork is exposed to harsh conditions.

Postage

You can collect artworks from my gallery free of charge – which is actually from under the big tree in my backyard. For those unable to pick up their art in person, we can provide postage quotes. Please note that postage for overseas paintings may take some time but has always arrived successfully.

Packaging and Delivery

  • I use recycled cardboard boxes to send my paintings (I know I do not want to pass on the extra expense of packaging – so I am sure you will be ok with that), and delivery is via Australia Post.

  • Sign-on delivery is requested for added security.

  • When it comes to prints, a Print-on-Demand service will be used in the future.

  • I strive to use sustainable packaging whenever possible and encourage you to do the same.

Personal Information

Your personal information is collected solely for the purpose of fulfilling your order and managing information, including sending you promotional content. I assure you that I do not share your details with anyone.

Linking

  • You are welcome to provide links to this website, provided you do not remove or obscure any links to the home page or these terms and conditions.

  • If I request, please discontinue any link to this website.

  • It's also polite to ask for permission before linking to my website.

Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy and the terms of service. If you do not agree with this policy, please refrain from using our site. Your continued use of the site following any changes to this policy will be considered your acceptance of those changes.

Contact

Thank you for visiting and supporting my art. If you have any questions about these terms and conditions, please contact me.